FAQ

What is Color Me Happii?

I created Color Me Happii to spread color and positivity, and to encourage you to practice more self care. That’s why I use all the colors of the rainbow, and include positive quotes and affirmations in my illustrations.

All the products you see in the shop are designed by me; drawn and crafted by hand. You can read more about me, the person behind these illustrations in my About Page.

Stay up to date with Color Me Happii on Instagram, Twitter, and TikTok by following @colormehappii.

Which countries do you ship to?

I currently ship to the following destinations**:

Canada, United States, United Kingdom, Andorra, Australia, Austria, Belgium, Brazil, Croatia, Denmark, Estonia, Finland, France, Germany, Hungary, Hong Kong, Iceland, Ireland, Israel, Italy, Japan, South Korea, Latvia, Lebanon, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Spain, Sweden, Switzerland, Turkey

**New locations added: Greece, India, Indonesia, Macao SAR, Mexico, Philippines, Russia, Saudi Arabia, Taiwan, Thailand, Vietnam, Cambodia, United Arab Emirates, Albania, Belarus, Cyprus, Czechia, Liechtenstein, Monaco, Romania, Slovakia, Ethiopia, Morocco, Costa Rica, El Salvador, Jamaica, Argentina, Chile, Ecuador, Oman, Ukraine, Mali

Delivery times and shipping costs vary per country and tracking is available via shipping upgrades. Duty/import taxes may also apply depending on your country.

How much will it cost to ship my order?

I keep shipping costs as low as possible for you by choosing to ship through Canada Post. Shipping costs are established by Canada Post and I do not profit from any shipping costs you may need to pay. You can read the complete Shipping Policy for more information.

How long will it take to receive my order?

**Please note there may be shipping delays due to the COVID 19**

Please allow an average of four business days to process your order for shipping. See the complete Shipping Information for country-specific shipping estimates.

How can I track my order?

All standard deliveries will not be tracked, but there are shipping upgrade options that do come with tracking. You will be able to select your shipping option at checkout.

If you did select a shipping option that includes tracking, you will receive a tracking number once your order has been shipped. All orders are shipped through Canada Post. You can track your order on the Canada Post website. Limited tracking is available with some international destinations.

There is a problem with my order, what can I do?

I'm sorry to hear that! I definitely want to help, so please get in touch as soon as you notice any issues with your order. You can also read the complete Return Policy, which will provide you with more information about damaged items or other issues you may have experienced with your order. For missing packages, please see the Shipping Policy for instructions.

What payment methods do you accept?

Color Me Happii accepts all major credit cards and accelerated payment options like Apple Pay and Google Pay. There is also an option for you to use PayPal Express if you prefer.

What is Shopify?

Shopify is an e-commerce platform that powers the Color Me Happii online shop. All purchases through this site are securely managed through Shopify which is certified Level 1 PCI DSS compliant. I do not have access to your payment information. Your payment information is also encrypted by a secure socket layer (SSL) that uses industry standard 256-bit encryption technology. Shopify is one of the safest e-commerce platforms on the market and takes protecting your information seriously. You can also read the complete Privacy Policy to understand how Color Me Happii and Shopify manage your personal information.